Scheduled Shutdown for Isolation Valve Replacement – ETS Room
Jul 11, 2025 (5 days ago)
Schedule:
Date: 13th July 2025
Time: 6:00 AM – 9:00 AM
Dear Residents,
Please be informed that Empower has scheduled a primary line shutdown in the ETS Room on Sunday, 13th July 2025, from 6:00 AM to 9:00 AM, in order to carry out essential replacement work of the isolation valve for the Differential Pressure Transmitter (DPT)
During this time, temporary cooling disruption may be experienced throughout the building. The cooling system is expected to return to normal operation immediately after the completion of the work.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation as this maintenance is necessary to ensure continued system reliability.
Mansions Owners Association Management
Notice Date Issued: 04/07/2025
Introduction of Help Desk – Enhancing Service Efficiency
Jul 7, 2025 (9 days ago)
Dear Valued Residents,
We are pleased to announce the introduction of a Help Desk as part of a key enhancement to the community management structure at Mansions, effective Monday, 14th July 2025,. This initiative is aimed at delivering faster, more efficient, and streamlined support for residents.
Why this change?
The Help Desk will serve as a centralized point of contact, ensuring that inquiries, requests, and concerns are managed with greater speed, transparency, and consistency. Key benefits include:
• Faster response times and more organized handling of service requests.
• Consistent application of service standards and industry best practices across all areas of community operations.
• Improved accountability through centralized reporting and issue tracking.
• Access to expanded resources and support from our Head Office team.
To ensure a smooth, efficient, and transparent service experience, we strongly encourage all residents to register and use our enhanced e-services portal:
🔗E-Services: https://mansions.iskaan.com
📧 Email: helpdesk@mansions.ae
📞 Phone: +971 4 610 8710
Thank you for your continued support.
Sincerely,
Mansions Owners Association Management
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